Privacy Policy

Coral Glen Environmental Consulting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coral-glen.com or engage our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Submit enquiry forms on our website
• Contact us via email
• Engage our consulting services
• Subscribe to communications from us

This information may include your name, email address, postal address, organisation name, project details, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver ecological consulting services
• Communicate project updates and deliverables
• Improve our website and services
• Comply with legal obligations
• Send relevant information about our services (with your consent)

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you or take pre-contractual steps
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving services
• Consent: Where you have given specific consent for processing
• Legal obligation: Processing necessary to comply with legal requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist our operations (hosting, analytics)
• Professional advisers (accountants, legal counsel)
• Regulatory bodies when legally required
• Third parties with your explicit consent

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Project records are typically retained for seven years following project completion.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Coral Glen Environmental Consulting
47 Greenfield Lane
Bristol, BS8 2QT
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.